Return & Exchange Policy

At ShadiSpecial, we are committed to providing our customers with a seamless and enjoyable shopping experience. Please find below our return and exchange policies for your reference.

Exchange Policy

• Exchanges are available only in cases where a product is defective or an incorrect item has been delivered.

• If you wish to request an exchange, please notify us within 2 days of receiving your order.

• To help us understand the issue, we kindly request you to share a video of the product while unboxing.

• Our team will arrange a pick-up of the product within 2 days of your exchange request.

• Once we receive the item, we will process the exchange and dispatch the replacement as quickly as possible.

• Please note that customized or personalized products are not eligible for exchange.

Return Policy

• We do not accept returns. Products can only be exchanged according to the above-mentioned exchange policy.

Partial Payment Policy

• Any partial payments are non-refundable if an order is cancelled after placement.

We hope these policies help you make an informed decision while shopping with ShadiSpecial. If you have any questions or require assistance, please do not hesitate to contact our support team.